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About Us

Founded in 2009 in Berlin, Customer Alliance is the European leader in customer experience and online reputation management solutions for businesses. Thousands of independent and chain businesses worldwide work with Customer Alliance to manage their digital customer experience and brand reputation throughout the buying journey. Within one industry-leading solution, businesses can individually communicate the right message, at the right time to all customers to ensure satisfaction is not left to chance, whilst collecting, distributing, and analyzing their online reviews from across the web, giving them a competitive insight into their business's performance. Businesses can now better understand their customers and boost their revenue.

Business Development Representative - German Speaker (f/m/d)

What We’re Looking For:

The ideal candidate will have a passion for customer experience management and/or Hospitality industry.


Your Responsibilities:

• Research new prospects, build the pipeline of potential leads
• Reach out to prospective clients via phone, email and LinkedIn
• Understand our potential customer’s existing processes for guest experience and present our SaaS solution accordingly
• Book demos with qualified leads for our sales teams
• Work closely with our sales team to handover opportunities and document prospect requirements in our CRM


We Expect:

• Native German speaker with fluent English skills
• Ability to build credibility over the phone with prospects
• Strong commercial awareness
• Results-oriented with a strong personal drive
• Team player with an ability to work independently
• Background in Hospitality Industry or Customer Experience Industry is a plus
• Experience in cold calling or sales is a plus


What We Offer:

• An international team and great atmosphere with regular events such as Friday evening beers, table soccer, ping pong, and team-building measures
• Home office once a week and flexible working hours
• Private company pension plan
• Structured on-boarding plan with your own buddy to support your daily workflow
• Regular feedback meetings
• Up to 30 days of vacation, earning 1 additional vacation day each year of employment
• One sabbatical month after each year of employment
• After 2 years Master Card with a credit
• Free gym membership and great cooperation with different partners for employee discounts
• Yearly education budget of 1.000€ for your professional development


Please apply online via:

We're looking forward to your application!

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Berlin (Germany)
Befristet, Vollzeit
per sofort
CA Customer Alliance GmbH
Herr Shadab Akram
Ullsteinstr. 130
12109 Berlin