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JAROCCO | Stellenangebote

Medical Evaluation Specialist (m/f/d) Customer Service

As a medical advisor (m/f/d) you are responsible to ensure comprehensive medical and genetic advice to our customers and internal stakeholders.


Your Tasks
- You advise our customers (medical professionals) on medical and genetic enquiries and our test portfolio, by phone and E-Mail
- You coordinate the necessary internal workflows to process customer requests
- You strengthen client relations by being a valued and reliable partner during the diagnostic journey
- You are the medical and scientific support within the Customer Support
- You document case related information in LIMS system
- You ensure that all quality management procedures are followed


Your Profile
- You have a MD in medicine, with experience in Human Genetics or PhD with medical experience in genetic research and science
- You have a basic understanding of human genetics, modes of inheritance, aspects of applied medical and clinical genetics and common methodologies used in genetic diagnostics
- You have first experience in advising with regard to testing strategies of common genetic diseases
- You ideally have an expertise in using genetic information databases (e.g. HGMD, ClinVar, OMIM, etc.) 
- You have a very good knowledge of English (written and oral), other languages are of advantage
- You are experienced in customer communication and handling of patient data is of advantage
- You are able to work in a timely manner
- You show attention to detail, are reliable, cope well with pressure and have a great team spirit


Your Benefits
- Talents are individually supported by internal and external trainings
- An international career in a multicultural environment
- Regular company events form us as one team
- In house yoga classes, back exercises and a fitness area are available for free
- Lunch breaks and meetings on our roof terraces feel like vacation when looking at the Warnow
- Bike leasing or job tickets allow an environmentally friendly and reasonable travel to work
- In case of language barriers we offer German and English classes as well as support in finding accommodation to help you get going
- Precaution and financial protection guaranteed by company pension scheme

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Rostock (Mecklenburg-Vorpommern)
Festanstellung | Unbefristet
per sofort
Frau Marie König
Leopoldstrasse 7c
76133 Karlsruhe
Telefon: 0721 9819390