Startseite | JAROCCO
JAROCCO | Stellenangebote

Sales Engineer (m/f/d) Qualitymanagement/ Support/ Informatics

We are searching for a Sales Engineer (m/f/d) who helps customers find technical & creative solutions to their problems.


Your Responsibilities:
- You help customers find technical & creative solutions to their problems
- You support the Customer Success Team with bug fixes and technical questions
- You take care of the Software architecture and infrastructure to help us evolve our services to the next level
- You continuously evaluate the functionality and performance of supported features and making thoughtful and significant recommendations for improvements
- You ensure quality delivery of our products
- You test and validate solutions in collaboration with our internal development team and the team of the customer
Your Tasks:
- You help our customers understand and adapt our product technically
- You technically support our internal sales team in product pitches
- You analyse customer needs and to engineer & suggest suitable solutions
- You support our tech support team solving customers requests
- You communicate brilliantly, internally with our team and externally with our customers
- You get deep understanding of our product, so you are one of the “go-to” persons for any product related question


Your Profile:
- Experience in being a “translator” between business-language and tech-language
- Knowledge conducting quality checks including QA after each sprint
- Experience on how to improve quality in product and process
- Experience measuring, tracking and reporting of product quality
- Knowledge in creating bug tickets and creating support documentation
- Experience in creating customer facing product manuals


Our Offer:
- A fantastic team, flat hierarchies & lots of freedom to be a creator
- Flexible working hours incl. the option for home office
- Great events with a fun and enthusiastic team and trainers, massages, meditation
Subsidized gym memberships
- A weekly lunch by our personal happiness manager
- Central in one of Munich's top locations incl. a great office

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München (Bayern)
Festanstellung | Unbefristet
per sofort
Frau Marie König
Leopoldstrasse 7c
76133 Karlsruhe
Telefon: 0721 9819390