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JAROCCO | Stellenangebote

About Us

Founded in 2009 in Berlin, Customer Alliance is the European leader in customer experience and online reputation management solutions for businesses. Thousands of independent and chain businesses worldwide work with Customer Alliance to manage their digital customer experience and brand reputation throughout the buying journey. Within one industry-leading solution, businesses can individually communicate the right message, at the right time to all customers to ensure satisfaction is not left to chance, whilst collecting, distributing, and analyzing their online reviews from across the web, giving them a competitive insight into their business's performance. Businesses can now better understand their customers and boost their revenue.

Scrum Master/Agile Coach (part-time)

What We’re Looking For:

We are looking for a highly motivated and skilled Scrum Master to drive Agile and Lean frameworks that result in quality product delivery and continuous improvement.

The ideal candidate will fill the role of a servant leader - responsible for leading teams in Agile methodology best practices, eliminate blockers, facilitate product team progress towards delivery and ensure smooth coordination and communication amongst teams. The Scrum Master will encourage collaboration and transparency and will lead the team in daily standup, sprint planning, sprint reviews, and support backlog refinement activities. The Scrum Master will be responsible for working with team leadership by providing programmatic and technical guidance on the projects, as it relates to the completeness of requirements, relevant documentation, and milestone reporting.


Your Responsibilities:

• Work with the Product owner to align team with the product vision, sprint goals, and other necessary information
• Organize and facilitate sprint planning, daily stand-ups, sprint reviews, sprint retrospectives and other agile development activities
• Support and educate the Agile team, especially with respect to refinement and maintaining the product backlog
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
• Support the team with their self-organization in order to eliminate impediments
• Champion continuous improvement activities to reduce waste and increase productivity; coach teams to conduct continuous improvement events
• Seek opportunities for improvement to the overall effectiveness of teams and organization
• Communicate organizational impediments to leadership; clear impediments for the team
• Embrace the concept of continuous learning in your own journey and instills the same in the team you coach


We Expect:

• 5+ years experience with Agile and Scrum Framework and its application in a SaaS organization
• A mindset of servant leadership
• Ability to coach and mentor
• Ability to collaborate with and influence people at all levels in the organization
• Leverage skills from coaching, facilitation, conflict resolution and more to serve the team(s)
• Ability to motivate people & find common ground to achieve architecture objectives
• Excellent English skills


What We Offer:

• Working in one of the leading SaaS startups in Germany
• Flat hierarchies and guidance from our experienced and talented team
• An international team and great atmosphere with regular events such as Friday evening beers, table soccer, ping pong, and team-building measures
• Home office once a week and flexible working hours
• Private company pension plan
• Structured on-boarding plan with your own buddy to support your daily workflow
• Regular feedback meetings
• Up to 30 days of vacation, earning 1 additional vacation day each year of employment
• One sabbatical month after each year of employment
• After 2 years Master Card with a credit
• Free gym membership and great cooperation with different partners for employee discounts


Please apply online via:

We're looking forward to your application!

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Berlin (Germany)
Befristet, Teilzeit
per sofort
CA Customer Alliance GmbH
Herr Shadab Akram
Ullsteinstr. 130