Tipbet Ltd. is a Maltese company with headquarters in Gzira, Malta, and numerous offices all over Europe. Since establishment, we have dedicated our passion to deliver the most advanced sports betting experience possible. We provide sports betting for thousands of national and international events in over a dozen sports. With innovative and sophisticated software and hardware, we offer cutting-edge online and land-based solutions for customers and clients. By maintaining a high service level and an excellent market competence, we are constantly striving for excellence.
Behind Tipbet is a development and service team full of talent, professionalism and vision. As a Tipbet staff member, you will find a comfortable and stable working environment and be part of a highly qualified team, whilst learning more about new technologies.
Advance your career with Tipbet and grasp the opportunities that arise. We promote talented employees, encourage and enable creativity, and ensure opportunities to progress.
At Tipbet, we work with passion to deliver a unique user experience in sports betting all over the world. If you are also passionate about what you do, apply now and join our team!
Tipbet abides the law of equal employment opportunity, giving all qualified applicants the same consideration for employment without regard to race, color, religion, sex, national origin, disability, age, pregnancy, sexual orientation, gender identity, genetics, creed, citizenship, protected veteran or marital status.
Please note that the described position is not an entry level position.
Candidates must be legally eligible to work in countries of the European Union.
If you have to move to Malta for this role, we will help you to do so in a fast and uncomplicated manner.
Responsible: HR MANAGER
Phone: +356 27791502
Office Address: Level 0
109, Sir William Reid Street,
Gzira, GZR1033 Malta
Flemish Speaking Customer Service
The Customer Support Service team member will possess exceptional communication skills to be able to assist
customers in making correct use of our products and to increase customer retention. Customer support service
will be provided via Live-Chat, E-mail and phone.
Cooperate with Customer service team leader and provide feedback to team leader, traders and support
Help to solve customer queries without ticket escalation and increase customer satisfaction
Translate queries from English to Flemish and vice-versa
Keep customers constantly informed about and interested in our online sportsbook, casino & virtual
Fluent Flemish and English language both spoken and written are essential
Experience in casino and sports betting customer service
Professional communication and problem solving skills
Flexibility to work shifts, weekends, public holidays (40 hours regular a week) and overtime if necessary
Good computer literacy and fast typing
Working and living in the sunny island of Malta
Dynamic and Fun events
A competitive salary
Office in central location
Assistance in finding accommodation
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